Aldi’s Update January 2018

When I see something on facebook that seems problematic for my life, rather than complain…I investigate.  I saw this post which said that Aldi’s wasn’t carrying gluten free foods anymore.  Not something I want in the least. So I contacted the company via their website and was happy to receive a prompt email reply.  They are not ending their line of gluten free foods, just ending labeling things that are naturally gluten free.

I wrote again with a follow up email asking why they keep discontinuing popular things like the tiny orange gf cheddar crackers or their chocolate covered gf pretzels. Today I spoke with a representative who had left me a voice message yesterday to give Aldi’s a call. I was a bit excited thinking they were going to give me some good news on gf products I was missing.  Alas, she listened but talked only a bit and gave no reason why they discontinue things so often. Just repeated that such is their policy. I told her that I have resorted to buying chocolate covered gf pretzels else where but that the Aldi brand  tastes superior and is cheaper so why are they making such a contrary decision: to only offer them once or twice a  year. She had no answer for me but said she would convey my suggestions to the powers that be. Not particularly satisfying…but I did get to voice my issue to an actual representative of Aldi’s. Still, not all that comforting as I am longing for those crisp and tasty cheddar crackers… cheddar crackers

 

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